Friday, October 29, 2021

Range Rant

Do you guys remember this drama from last May? Our BlueStar range started on fire and we called out the fire department to put it out. (Jeff thought the gas line was burning and couldn't reach to get it turned off.)


We went back to BASCO in May and ordered a new range but we decided to try an induction range from Ilve that came in emerald green. Boy, was that ever a mistake. It was originally scheduled to come in mid-August, but it didn't. Then they gave us a revised date of the end of October. Well, I spoke to BASCO again yesterday, and now they're saying we won't get our range yet and they don't want to give any delivery date. 

I am so frustrated. First, BASCO sucks at communication. They basically ignore the situation until I call in looking for my range and then they have to figure out what's happening. And two, what was I thinking ordering a semi-custom range during a pandemic? Sigh.

Anyway, it's not actually clear whether we'll have a range by Thanksgiving. Finally, now BASCO will let me cancel the order (I put down a 50% non-refundable deposit) but do I really want to get in the back of the line for a new appliance?

So, I may start looking around and see if there is anything else that can be found. The space is 36" and most hardware store ranges are only 30" so I doubt we can walk into Lowes or Home Depot and just buy something off the floor.

On the bright side, Jeff has gotten quite good at cooking with the Instant Pot and toaster oven. He's been amazing dealing with our kitchen situation, but I am past ready for it to end, so I need to get on the phone and start calling around and see if I can find a different option.