Back in February, inspired by our new-to-us media cabinet, I ordered three cherry bookcases from Mission Craft Furniture—the same folks who crafted our lovely bedroom set.
They estimated a completion time of 4 to 6 weeks. However, after 8 weeks without any updates, I reached out to them, only to be told, "Just one more week!"
Yet, another four weeks drifted by with no bookcases in sight. Finally, I laid down an ultimatum: finish the bookcases within a few days or cancel my order and refund my deposit. That got them moving!
This evening, the long-awaited bookshelves were delivered. However, the celebration was short-lived. The shelves clearly hadn’t been installed in the frames back at the shop because when we set them up ourselves we realized the shelves didn't look level. We measured and discovered the shelf pin holes were misdrilled, being about a quarter-inch off from one side to the other. Oops!
Regrettably, they had to take the bookcases back to the workshop. It's unclear how they'll rectify this error, but it's certainly not going to please the owner. As for when we'll finally get our bookcases, that remains to be seen. I'll keep you all updated as soon as I have more information.
Update on Thursday evening: They're back. I guess the owner was pretty embarrassed and he made it a priority to fix these.
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